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Introducing our A-Z Puppy Package!



If you have welcomed a new puppy into your family recently, consider signing up for our Puppy Package! Puppies can sometimes be wary of new environments, and a grooming salon and will certainly be unfamiliar to them. The sights, sounds and smells your pup will experience during a standard groom can be overwhelming to a puppy, and lead to an aversion to the process as an adult if not managed in a compassionate and patient way.  We help take your pup through a gentle familiarisation of the grooming environment over four 4 sessions from there first meet and greet and walk through to there first big groom.  Together, we will support your pup so grooming is a thing to be enjoyed, rather than afraid of.



Simply put, puppies are brand new. Grooming salons can be noisy, busy places sometimes, and while adult dogs are used to it, your puppy may be experiencing a number of different sights, sounds, smells and sensations – all for the first time.

So our Puppy Package is all about gentle exposure to these new experiences:

  • The sights, smells and sounds of other animals in the salon

  •  The sensation of water on their bodies

  •  The experience of having their feet and ears touched by a new person

  •  Desensitisation

  •  Table training 

We don’t want your puppy to be afraid of us (because we’re lovely) so our gentle familiarisation package guides them tenderly through it, building new experiences on at each visit.

1)   Your puppy’s welcome to A-Z! Starting off with a sniff and socialise period to get them used to our grooming environment. with treats and cuddles and a chat with you.  Remaining in the reception area and with you throughout, we will gently handle your pup’s feet, ears, teeth and tail to desensitise and familiarise them with being handled, and heap them with positive reinforcement and praise. At the same time we will chat with you about your pup’s breeds and needs from a groom.

2)  This time, your puppy gets a bath with a all natural puppy shampoo and a deep condition followed by a facial ! With a view to familiarising them to the sensation of water on their body, and especially around their face and ears, this also helps your pup get used to the bathing tools we use, including our gentle dryer. This is a great experience for all young dogs, not just those that need regular grooming, because having a bath is a universal requirement! We also start teaching there table training at this point with treats and reward.

3)  A combination of visits from 1 and 2, but this time we introduce a our clipping equipment to desensitise them and trim were required. But we also include lots of desensitising playtime to include playing with their paws, opening their ears and stroking their tail. These are movements that dogs are not naturally accustomed to but need to get used to in order to tolerate typical grooming appointments.

4)   It’s time for your puppy’s first full groom by bringing all of the elements together and adding some extras! Because of our gentle familiarisation process, your puppy should now tolerate a range of grooming activities – this session includes a bath, brush, face trim, nail cut and ear cleaning as well as a coat tidy depending on breed. If your dog is short haired they will receive a salt scrub bath with all natural oils a full de-shed natural shampoo and a mud spa to finish their treatment.

Prices vary depending on your puppy's breed and size 

We have

fluffy puppy grooming 

Short and smart puppy grooming 

prices are based on puppy breed and size 

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